Benefits Administration Services Analyst I job vacancy in Conduent (Cherry Hill, NJ 08003)

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Company name : Conduent
Location : Cherry Hill, NJ 08003
Position : Benefits Administration Services Analyst I

Description :
Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments – creating exceptional outcomes for our clients and the millions of people who count on them.

You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.


Reviewing appropriate systems to determine an employee’s pension plan eligibility, determining if the employee has pension service during martial period in question, determining if the employee has a vested pension benefit, and reviewing 401k account information.
Reading/Reviewing legal documents (divorce decrees, settlement agreements, etc.) to determine if there is an adverse interest related to an employee’s pension and/or 401k plans. Drafting appropriate response letters. Updating appropriate systems.
Making determinations, based on plan procedures and system data, if submitted QDRO (Qualified Domestic Relations Order) documents meet the plan’s requirements and will be qualified, pre-approved or rejected. Drafting thorough and appropriate response letters that either pre-approve, qualify, or reject Orders. If rejecting, making sure the reasons for rejection are clear, concise, and complete. Updating appropriate systems.
Reviewing previously placed holds on Participant pension and 401k accounts at set intervals to determine their validity and drafting a follow up letter or hold release letter as appropriate.
Being mindful of clients Service Level Agreements and ability to manage own workload to meet the agreements while working on multiple clients.
Responding well to constructive feedback on work product and completing rework as/when identified by quality reviewer.
Responding to incoming calls from employees, ex-spouses, and attorneys with a variety of questions related to the general QDRO process or the status of the review of submitted QDRO and legal documents.

Skills required:

Well-organized with a strong attention to detail
Strong written and verbal communication skills
Proficient in Microsoft Office (Word and Excel)
Sense of responsibility and accountability
Analytical thinking and problem-solving skills
Ability to work independently and as part of a team
Responds well to constructive feedback
Pleasant and confident phone manner
General knowledge of “pension and 401k plans” a plus
“Legal” background a plus
Virtual position, but want employees to live in NJ area for occational meetings on-site.

***Please also fill-out the
Job Questionnaire
on the Conduent career site when applying.***

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the “Submit” button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form. You may also click here to access Conduent’s ADAAA Accommodation Policy.

At Conduent,
we value the health and safety of our associates, their families and our community. Under our current protocols, we do not require vaccination against COVID for most of our US jobs, but may require you to provide your COVID vaccination status, where legally permissible.

Disclaimer : all data is sourced from indeed and we are not responsible for any error


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