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Company name : Miller Paint
Location : Portland, OR 97230
Position : Credit Administrator
Description :
POSITION SUMMARY:
This position is responsible for reviewing & processing all cash sale, termed & job account applications sent to the credit department. Perform all customer account maintenance changes on existing accounts. Administrative oversight of credit lines & credit holds. Provides proactive & direct support to all retail outlets, sales personnel & customers for credit & account information.
ESSENTIAL FUNCTIONS:
¨ Process new accounts. Investigate history & credit standing of individuals or business establishments applying for credit. Determine & set credit limits.
¨ Open job accounts. Track job progress versus lien right dates. Handle joint check agreements. Verify info listed on lien releases, sign & submit to in house notary when applicable.
¨ Continuously monitor existing accounts & evaluate for credit line changes. Review orders & accounts on hold & work to resolve.
¨ Handle a high volume of calls related to account maintenance, payments & credit inquiries.
¨ Confer with customers by telephone, email or in person to determine reasons for overdue payments. Advise customers of necessary actions & payment strategies. Work with customers on all financial concerns that may arise on their account.
¨ Set up customers with access to DADE (online payments) & Docuware (online invoice & statement viewing.)
¨ Verify Washington State Resell Certificate status & update ERP accordingly.
¨ Research refund check requests from customer & submit to the Credit Manager for review.
¨ Maintain account updates & other record maintenance.
KNOWLEDGE, SKILLS & ABILITIES:
¨ Must have two years’ experience in processing new accounts by analyzing credit info from trade reference reports & credit reference requests for individuals &/or business establishments. Determine credit limits, verify business & contractors licenses to insure validity.
¨ Proven knowledge & experience in dealing with lien rights & law for Oregon, Washington & Idaho, preferably in the construction industry.
¨ Ability to work calmly & professionally while dealing with difficult situations.
¨ Maintain security over customer financial data with a high level of safety & confidentiality. Must maintain high level of organization & account records.
¨ Use professional & clear communication skills when interacting with internal sales reps & customers, primarily through phone & e-mail. Ability to achieve a high rate of collections while developing & maintaining constructive & cooperative working relationships with customers.
¨ Willingness to learn & stay up to date in the credit & collections industry.
¨ Ability to work as a team within the department & within the company.
¨ Strong computer skills including Word, Outlook, Excel & ERP.
¨ Valid driver’s license in state of residency. If driving a personal vehicle, must provide proof of personal auto liability insurance.
Job Type: Full-time
Pay: $20.13 – $22.27 per hour
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Physical Setting:
Office
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Portland, OR 97230: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Preferred)
Experience:
Microsoft Excel: 1 year (Preferred)
Credit analysis: 1 year (Required)
Shift availability:
Day Shift (Required)
Work Location: One location
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