Credit Administrator job vacancy in Miller Paint (Portland, OR 97230)

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Company name : Miller Paint
Location : Portland, OR 97230
Position : Credit Administrator

Description :
This position is responsible for reviewing & processing all cash sale, termed & job account applications sent to the credit department. Perform all customer account maintenance changes on existing accounts. Administrative oversight of credit lines & credit holds. Provides proactive & direct support to all retail outlets, sales personnel & customers for credit & account information.
¨ Process new accounts. Investigate history & credit standing of individuals or business establishments applying for credit. Determine & set credit limits.
¨ Open job accounts. Track job progress versus lien right dates. Handle joint check agreements. Verify info listed on lien releases, sign & submit to in house notary when applicable.
¨ Continuously monitor existing accounts & evaluate for credit line changes. Review orders & accounts on hold & work to resolve.
¨ Handle a high volume of calls related to account maintenance, payments & credit inquiries.
¨ Confer with customers by telephone, email or in person to determine reasons for overdue payments. Advise customers of necessary actions & payment strategies. Work with customers on all financial concerns that may arise on their account.
¨ Set up customers with access to DADE (online payments) & Docuware (online invoice & statement viewing.)
¨ Verify Washington State Resell Certificate status & update ERP accordingly.
¨ Research refund check requests from customer & submit to the Credit Manager for review.
¨ Maintain account updates & other record maintenance.
¨ Must have two years’ experience in processing new accounts by analyzing credit info from trade reference reports & credit reference requests for individuals &/or business establishments. Determine credit limits, verify business & contractors licenses to insure validity.
¨ Proven knowledge & experience in dealing with lien rights & law for Oregon, Washington & Idaho, preferably in the construction industry.
¨ Ability to work calmly & professionally while dealing with difficult situations.
¨ Maintain security over customer financial data with a high level of safety & confidentiality. Must maintain high level of organization & account records.
¨ Use professional & clear communication skills when interacting with internal sales reps & customers, primarily through phone & e-mail. Ability to achieve a high rate of collections while developing & maintaining constructive & cooperative working relationships with customers.
¨ Willingness to learn & stay up to date in the credit & collections industry.
¨ Ability to work as a team within the department & within the company.
¨ Strong computer skills including Word, Outlook, Excel & ERP.
¨ Valid driver’s license in state of residency. If driving a personal vehicle, must provide proof of personal auto liability insurance.
Job Type: Full-time
Pay: $20.13 – $22.27 per hour
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Tuition reimbursement
Vision insurance
Physical Setting:
8 hour shift
Day shift
Monday to Friday
Ability to commute/relocate:
Portland, OR 97230: Reliably commute or planning to relocate before starting work (Required)
High school or equivalent (Preferred)
Microsoft Excel: 1 year (Preferred)
Credit analysis: 1 year (Required)
Shift availability:
Day Shift (Required)
Work Location: One location

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