Customer Services Specialist job vacancy in Towne Nursing Office (Township of Howell, NJ 07731)

Hi, are you looking for Customer Services Specialist jobs in Township of Howell, NJ 07731 ?
we got a perfect job opening for you !

Company name : Towne Nursing Office
Location : Township of Howell, NJ 07731
Position : Customer Services Specialist

Description :
Towne Nursing has been at the forefront of improving the quality of life for the ill and elderly since 1991. We provide the finest healthcare providers to nursing homes and long-term care facilities across the country.
Towne Nursing is seeking a dedicated Customer Services Specialist to join our growing office team! If you are looking to advance your career with a great Staffing Agency, then Towne Nursing is the place for you!
Schedule is Monday–Friday 9am-5pm.
Customer Service Specialist Responsibilities Include

Provides customer service in a timely manner via several means which include email, face to face interaction, telephone, and live chat
Acts as a liaison between customers and management to enhance the overall customer experience
Analyzes complaints from customers and provides adequate resolutions
Tracks proposed resolutions and follows up with customers in a timely fashion

Customer Service Specialist Qualifications

Proficient in Microsoft Office programs
Possesses the ability to communicate effectively in person, over the phone, and via text
Ability to work with others to resolve customer complaints
Exhibits self-motivation, the ability to multitask and pay close attention to small details
Can think logically to provide answers to customer questions as well as resolutions for various issues that may arise
Exhibits the ability to prioritize tasks and complete them in a high-pressure environment
Displays the ability to work in a collaborative and team-oriented environment
Experience with a CRM system preferred

Customer Service Specialist Benefits

Great Environment
Weekly Pay
Paid Time Off
Certain Paid Holidays Off
Medical, Dental, & Vision Benefits


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