District and Family Liaison – 1.0 FTE – Office of Student Support Services job vacancy in Portland Public Schools Oregon (Portland, OR)

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Company name : Portland Public Schools Oregon
Location : Portland, OR
Position : District and Family Liaison – 1.0 FTE – Office of Student Support Services

Description :
Posting Timeline

Proof of full COVID-19 vaccination is considered a minimum qualification requirement for PPS job applicants and this proof will be requested during the hiring process.
POSTING TIMELINE: August 17, 2022 – August 31, 2022

Position Details

Portland Public Schools (PPS) is seeking talented people from diverse backgrounds and experiences to lead change and inspire PPS students. At PPS, every employee, despite having different roles, is an educator. We hope to attract talented educators who model the core PPS Educator Essentials. With the District’s focus on eliminating systemic racism and its adverse impact on student learning, we seek to hire individuals who bring to our district a deep commitment to racial equity and social justice. To learn more about Portland Public Schools, please visit the District website: here.
A graduate of Portland Public Schools will be a compassionate critical thinker, able to collaborate and solve problems, and be prepared to lead a more socially just world.

PPS is committed to resolving concerns from all of the school system’s constituents in support of every student achieving academic success and social emotional well-being. This involves meeting students and families where they are, authentically engaging with school communities, listening intently to experiences and resolving issues with fairness and empathy.
Partner with families and school leaders to resolve concerns impacting students and to support every student achieving the Graduate Portrait by fostering open communication among schools, parents, communities, and school system offices. Develop an environment where families can work collaboratively with school and district leaders to resolve concerns and address problems.

Work directly with family and community members to build relationships and mutual understanding or concerns and constraints which impact final resolutions.

Work with district leadership to support resolution of informal and formal complaints by building an understanding with family and community members on resolution and outcomes.

Work with school-based and district office administrators in understanding and implementing the PPS’s policies and procedures based on an approach which communicates and addresses family and community concerns.

Partner with a broad range of family and community groups when resolving concerns.

Provide guidance to family and community on how to access information and resources related to concerns and issues.

Work collaboratively with school-based administrators to investigate, address and resolve parent and/or community concerns.

Research and support responses to calls and correspondence by acting as a conduit of communication between families and school system personnel to address and resolve problems.

Demonstrate a commitment to the Portland Public Schools Racial Equity and Social Justice by developing a thorough knowledge and application of the district Racial Educational Equity Policy, the PPS RESJ Framework , and other board policies; participate in staff development, in-services and trainings related to diversity, equity and inclusion in the workplace and in K – 12 education; model appropriate behaviors; develop, recommend and implement improvements to educational practices with awareness and understanding of their impact in a racially and culturally diverse community.

Partner with District Senior Leadership to ensure prompt response to parent phone calls and e-mail messages concerning student impact issues, including verbal and written response to parent correspondence.

Participate in conferences to resolve concerns in a positive, productive manner.

Collaborate with the district Complaints Coordinator and support staff in responding to formal complaints to ensure clarity and build an understanding of resolution decisions.

Performs additional duties assigned by the designated Executive Chief of Staff or designee.

Education, Training and Experience:

Bachelor’s degree in education, social work, communications or related field.

Five (5) years of progressively responsible experience in public education or community organizing demonstrating the ability to build consensus and understanding through communication, strategic planning and relationship building.

Knowledge, Skills, and Abilities:

Ability to develop effective working relationships with staff, parents, public officials, and community organizations.

Knowledge of and experience working with diverse populations.

Knowledge of and experience using standard office equipment and software.

Knowledge of and skill in data analysis.

Outstanding oral and written communication skills.

Ability to properly maintain confidential and sensitive information.


Two (2) years of experience as a building administrator or three (3) years of teaching experience is preferred.

Knowledge of public school administration, organization, curriculum, and special education services.

Demonstrated knowledge of leadership and administrative practices.

Demonstrated experience with conflict resolution strategies or techniques

Cover Letter Request: In your cover letter, please describe your experience(s) in serving families and organizations with a diverse community. Please include a brief description of how you have led or supported families or employees as a conduit or advocate to get their needs met or the support they needed. Additionally, please share why Portland Public Schools is the place for you and your contributions.
This position is classified as Senior Manager, Pay Grade 37, on the Non-Represented, Confidential, Professional and Management Employees salary schedule FLSA Exempt.
Salary Range: $99,404 – $118,693
Work Year: 260 days
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Persons with certain disabilities may be capable of performing the essential duties of this class with or without reasonable accommodation, depending on the nature of the disability.
Work Environment: Work is performed primarily in a standard office environment with extensive student, parent and public contact and frequent interruptions.
Hazards: Potential conflict situations with highly emotionally charged individuals.
Physical Demands: Primary functions require sufficient physical ability and mobility to work in an office setting; dexterity of hands and fingers to operate a computer keyboard and other office equipment; sitting or standing for extended periods of time; kneeling, bending at the waist, reaching overhead, above the shoulders and horizontally to retrieve and store files and supplies; lifting, pushing, pulling and carrying office equipment, supplies and materials weighing up to 25 pounds; repetitive hand movement and fine coordination to use a computer keyboard; hearing and speaking to exchange information in person or on the telephone; seeing to read, prepare and assure the accuracy of documents.

Benefits Information

Portland Public Schools (PPS) offers several competitive and comprehensive benefit packages to employees. Fringe benefits include medical, dental, vision, prescription, life and disability insurance, employee assistance program, 403(b) retirement savings plan and various leave and professional development programs. Depending on the insurance option selected by the employee, there may be an employee contribution toward insurance.
Portland Public Schools is a public employer and participates in the Public Employees Retirement System (PERS/OPSRP). Eligible employees are required by statute to contribute 6% of salary on a pre-tax basis to OPSRP/IAP, after serving six months under a PERS employer.
For more information please visit our Benefits site at http://www.pps.net/Page/1635

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