Emergency Commun Dispatcher job vacancy in City of Fort Collins (United States)

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Company name : City of Fort Collins
Location : United States
Position : Emergency Commun Dispatcher

Description :
POSITION TITLE: Emergency Commun Dispatcher (Full-Time Regular) (Classified)
REQUISITION #: req5642 DEPARTMENT: Police Information Services LOCATION: POLICE BUILDING BENEFIT CATEGORY: Police (CBU) View Classifications & Benefits EMPLOYMENT TYPE: Full-Time Regular ANNUAL SALARY RANGE: $55,881.00 – 76,065.00 (Salaries are paid biweekly)
LATERAL HIRING SALARY RANGE: $ 59,234.00 – $66,669.00 (Salaries are paid biweekly)
SELECTION PROCESS: Application deadline is 3:00 p.m. MT on 9/30/2022.
Applications being accepted now are for a selection and hiring process that will begin on October 1st, 2022. An applicant should receive an e-mailed confirmation that their application was received, but should not anticipate any further correspondence prior to the first week of October, 2022.
Application Instructions Dispatch
You will receive an email acknowledgment when you have successfully submitted an application. Your completed application will be forwarded to the hiring manager. You will be notified if you are selected for further testing or interviews. Please keep your contact information up-to-date. The status of your application will be updated in your applicant profile. Background check & motor vehicle report required. Drug test required within four calendar days (96 hours) of offer.

The Community: The City of Fort Collins sits nestled against the foothills of the Rocky Mountains alongside the banks of the Cache La Poudre River. At 5,000 feet in elevation, residents enjoy a moderate, four-season climate, with an average of 300 days of sunshine per year. With 174,800 residents, Fort Collins is Colorado’s fourth-largest city and spans 57 square miles. With the 20 year growth projection, the City of Fort Collins is expected to reach 255,000 residents.
The first people who hunted in this region arrived approximately 11,000 years ago, and Northern Colorado remains an integral part of the traditional and ancestral homelands of the Arapaho, Cheyenne, and Ute Nations. European-American trappers and traders arrived by the early 1800s but rarely established permanent settlements. Gold and silver discoveries in the Colorado mountains in the mid-1800s and the prospect of land for farming and ranching attracted people from eastern cities and across the globe to the Colorado Territory, including what would become the town of Fort Collins; an agricultural colony that emerged from its founding days as a military fort. The expansion included the sugar beet industry’s growth, which brought new residents whose descendants still live here today, including Mexican-American families from southern Colorado, New Mexico, and northern Mexico, as well as Germans from Russia. Since 1879, Fort Collins has been the home of the state’s land grant institution, Colorado State University, which currently enrolls 34,000 students. Along with the university, the city’s major high-tech and manufacturing companies and breweries attract new residents from all over the country and world. The community’s overall social diversity continues to grow.
There are abundant outdoor recreation opportunities available to the many residents who enjoy healthy lifestyles. The nearby Horsetooth Reservoir is a key attraction, as is the Cache La Poudre-North Park Scenic Byway. The Downtown district provides many venues for live music, shopping, dining, and nightlife within the city. Fort Collins is widely considered the Craft Beer Capital of Colorado. The City has a strong appreciation for arts, culture, and entertainment. Various national organizations and magazines recognize Fort Collins as one of the best places to live in the nation.
The City’s long list of acknowledgements includes:

No. 2 Best Tasting Drinking Water in North America: American Water Works – June 2021
No. 5 Best Remote-Ready Cities: Livability.com Jan 2021
Top 30 Creative Small Cities: CVSuite – May 2020
No. 18 Safest Cities in America: SafeWise – April 2020
No. 1 Best Place to Live: Livability.com March 2020
No. 9 Most Fitness Friendly Places: SmartAsset – Dec 2019
No. 7 Safest Driving Cities: Allstate – June 2019
No. 4 Best U.S. Cities to Raise a Family: MarketWatch – April 2019
No. 9 Best Performing Cities: Milken Institute – Jan 2019
No. 3 U.S. Cities with Highest Economic Confidence: Yahoo – Nov 2018
No. 2 Brain Concentration Index: Bloomberg – Nov 2018
No. 1 City in America for Cycling: PeopleForBikes-May 2018
Outstanding Achievement in Local Government Innovation Award: Alliance for Innovation-April 2018
The Malcolm Baldrige National Quality Award-Nov 2017
18th Best City for Career Opportunities: SmartAsset – Sep 2017
3rd Best College Town to Live in Forever: College Ranker – July 2017
25 Best Towns Ever: Where to Live Now: Outside Magazine – June 2017
No. 1 Stable and Growing Housing Market: Realtor.com-June 2017
11th Happiest City in America: Yahoo! Finance – March 2017
No. 9 Top 150 Cities for Millennials Report: Millennial Personal Finance – Feb 2017
No. 2 Best Cities for Small Business Owners: ValuePenguin – Feb 2017

Why Work For the City of Fort Collins?

Medical, dental, vision (for self, spouse, children) – eligible on the 1st of the month following date of hire
Paid vacation, paid holidays, and sick
Retirement + company contributions – after 6 month probation period and immediate vesting
Flexible spending: Medical expenses FSA, dependent FSA or both
Employee Assistance Program: counseling, legal, financial assistance
Life insurance, short-term and long-term disability
Wellness program, workout facilities
Employee/family onsite health clinic
Personal & professional learning opportunities including supervisory and leadership development; plus career mobility
Collaborative work environment

Job Summary
Operates a computer-aided-dispatch system (CAD) to enter calls for assistance, computerized mapping system, multi-line 9-1-1 telephone system and multi-channel public safety radio system, evaluate and prioritize incoming emergency and non-emergency calls for help; and dispatches emergency services personnel and equipment to the scene.

Essential Duties and Responsibilities
The following duties and responsibilities are illustrative of the primary functions of this position and are not intended to be all inclusive.

Prioritizes all incoming emergency and non-emergency calls and determines appropriate priority or response.
Performs crisis intervention with distraught callers during high-risk situation until appropriate emergency field units arrive on scene.
Questions caller to determine nature of problem, priority and jurisdiction of call, and determines type and number of personnel and equipment needed.
Scans status charts and computer screens to determine units available and their locations.
May operate multi-channel radio to dispatch police, fire, medical and other personnel and equipment and to relay instructions or information to first responders.
Provides pre-arrival instructions to caller such as emergency medical information.
May provide information to police officers such as criminal histories and warrant confirmation.
Enters, retrieves, and updates information into the state and national crime computer systems such as stolen property, runaways and warrants.
Performs various clerical duties such as delivering mail and messages and updating files.
Provides information and referrals to citizens and other law enforcement and emergency agencies.
Monitors periodically throughout the shift, or upon an officer’s request, a bank of TV monitors to view CAD, security cameras, television channels and internet sites; monitors and opens security gates and doors throughout the building throughout a shift.
May train new emergency services dispatchers.
Other assigned duties as necessary.

Management Responsibilities

City Competencies

Demonstrated cultural competence to effectively interact, work, and develop meaningful relationships with people of diverse identities, perspectives, and cultural backgrounds.
Strong learning orientation. Leverages all resources and is creative in ways of learning for self to continue adapting to changing issues and trends.
A desire and ability to understand the diverse needs of internal and external customers, and to create experiences and deliver services that exceed their expectations.
A desire and ability to utilize digital tools for organizational information, individual, and teamwork.

Required Knowledge Skills and Abilities

Ability to type a minimum of 40 wpm and use word processing computer programs.
Ability to handle high stress and emergency situations.
Ability to handle multiple tasks simultaneously.
Ability to read maps and provide directions.
Ability to add, subtract, multiply and divide numbers.
Ability to define problems, collect data quickly and accurately, establish facts, and draw valid conclusions.
Ability to transmit facts calmly and concisely over the radio and telephone.
Must be physically able to operate a variety of automated office machines, which includes computers and copier.
Ability to carry out instructions furnished in written, oral or diagrammatic form.
Ability to differentiate between colors and shades of colors.
Ability to talk and/or hear (talking- expressing or exchanging ideas by means of spoken words; hearing- perceiving nature of sounds by ear).
Ability to coordinate hands and eyes rapidly and accurately in using automated office equipment.
Ability to work shifts and overtime shifts.

Required Education




High school diploma or general education degree (GED.

Experience Requirements

Three (3) years of successful work experience in any field; or equivalent combination of education and experience.

Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. The City may consider an equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.
The content in this posting was created for recruitment purposes. To view the full job description click the link below.
Emergency Commun Dispatcher

The City of Fort Collins will make reasonable accommodations for access to City services, programs and activities and will make special communication arrangements for persons with disabilities. Please call
(970) 221-6535 for assistance.

Notice Regarding Medical and/or Recreational Marijuana Use
Because the possession and use of marijuana, whether for medical use or otherwise, constitutes a federal offense and because the City is a drug free workplace, the City will not accommodate the medical use of marijuana and enforces written policy prohibiting working for the City while marijuana is in the body. The fact that state law recognizes medical marijuana as a prescribed, or otherwise permitted, medication does not alter or otherwise change this policy.

The City of Fort Collins is a bias-conscious employer. We ask that you please avoid the use of photos when submitting a resume and/or an application for employment. The City of Fort Collins is an Equal Opportunity Employer. Applicants are considered for positions for which they have applied without regard to gender (regardless of gender identity or gender expression), race, color, religion, creed, national origin, ancestry, age 40 years or older, marital status, disability, sexual orientation, genetic information, pregnancy or other characteristics protected by law. For the purpose of this City policy “sexual orientation” means a person’s actual or perceived orientation toward heterosexuality, homosexuality, bisexuality.


Note: Some information in your application may be public information under the Colorado Open Records Act.

Disclaimer : all data is sourced from indeed and we are not responsible for any error


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