Front Desk Associate job vacancy in Webtactics for Innventures (Tigard, OR 97224)

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Company name : Webtactics for Innventures
Location : Tigard, OR 97224
Position : Front Desk Associate

Description :
Are you looking for a great opportunity to work Full or Part-Time and be a part of our Marriott family for travel benefits? Did you recently retire early to find that you would love to still earn a paycheck for fun money? We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you and we are happy to train you if you are new to the industry! Ultimately, you will help create a pleasant and memorable stay for our guests.
Perform all check-in and check-out tasks
Manage online and phone reservations
Inform customers about payment methods and verify their credit card data
Register guests collecting necessary information (like contact details and exact dates of their stay)
Welcome guests upon their arrival and assign rooms
Provide information about our hotel, available rooms, rates and amenities
Respond to clients’ complaints in a timely and professional manner
Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs
Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests
Upsell additional facilities and services, when appropriate
Maintain updated records of bookings and payments
Work experience as a Hotel Front Desk Agent, Receptionist or similar role
Experience with hotel reservations software
Understanding of how travel planning websites operate, like and TripAdvisor
Customer service attitude
Excellent communication and organizational skills
Job Types: Full-time, Part-time
Salary: $17.00 – $18.00 per hour
Dental insurance
Paid time off
Vision insurance
8 hour shift
Customer service: 1 year (Preferred)
Work Location: One location

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