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Company name : RG Talent Solutions LLC
Location : Kansas City, MO 64128
Position : Patient Escort Associate
Description :
Summary/Objective
Description: The Patient Escort and Concierge Associate is responsible for achieving customer service excellence throughout the Patient Experience. The Patient Escort and Concierge Associate will escort patients and visitors throughout campus. The Associate will also provide screening and concierge services.
The Associate shall provide service in a safe, efficient, and courteous manner within and around facility
Patient transfer and escort assistance for inpatient and outpatient services throughout the medical facility.
Transports patients via wheelchair, stretcher or hospital bed as directed.
Provides friendly and courteous customer service to all customers.
Actively participates, communicates, and engages with staff to deliver the highest level of service.
Assists in maintaining adequate availability of equipment and supplies. Notifies lead if wheelchair inventory is low.
Performs other job-related duties as required.
Competencies
Communication Proficiency.
Customer/Client Focus.
Ethical Conduct.
Flexibility
RG Healthcare Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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