Supervisor- Contact Center job vacancy in Ascension (St. Louis, MO 63134)

Hi, are you looking for Supervisor- Contact Center jobs in St. Louis, MO 63134 ?
we got a perfect job opening for you !

Company name : Ascension
Location : St. Louis, MO 63134
Position : Supervisor- Contact Center

Description :
We Are Hiring:

Are you a proven leader? Have you supervised a team of patient representatives or customer service representatives? Must have experience as a supervisor in a healthcare environment. This is a remote position.

What You Will Do:

Supervise the daily activities of the call center staff in assigned areas.

Provide leadership, orientation, training, coaching, and mentoring to departmental staff.
Assist with performance evaluations and disciplinary actions.
Determine, coordinate and supervise daily staffing assignments and staffing levels.
Ensure staff compliance with departmental and organizational policies, procedures and protocols.
Participate in multidisciplinary meetings, committees, and projects addressing issues related to educational initiatives, conflict resolution, cost containment issues, implementation of new services/systems, and performance measures.
Work collaboratively with leadership to meet and exceed call center performance standards.
What You Will Need:


High school diploma/GED with 2 years of experience, or Associate’s degree, or Bachelor’s degree required.

Work Experience:

1 year of experience required.
4 years of experience preferred.
2 years of leadership or management experience preferred.
Additional Preferences:

No additional preferences.
Why Join Our Team:

When you join Ascension, you join a team of over 150,000 individuals across the country committed to a Mission of serving others and providing compassionate, personalized care to all. Our inclusive culture, continuing education programs, career coaches and benefit offerings are just a few of the resources and tools that team members can use to create a rewarding career path. In fact, Ascension spent nearly $46 million in tuition assistance alone to support associate growth and development. If you are looking for a career where you can grow and make a difference in your community, we invite you to join our team today.
Equal Employment Opportunity Employer:

Ascension is an equal opportunity employer (EEO) and affords equal opportunity to all associates and applicants without regard to race, color, religion, national origin, citizenship, gender identity, sexual orientation, age, physical or mental disability, veteran status, genetic data, or other legally protected status.

For further information regarding your EEO rights, click on the following link to the “EEO is the Law” poster:

EEO is the Law Poster Supplement

Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
E-Verify Statement:

This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.


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