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Company name : Caliber Holdings Corporation
Location : Marlton, NJ 08053
Position : Technician Apprentice Program – Training Manager
The TAP Training Manager is responsible for managing, training, and developing teammates in the Technician Apprentice Program to within a Non-Structural Technician skill range in auto collision repair, capable of working on their own upon program graduation.
Essential Job Duties
Obtain student training materials and facilitate student use of program laptop computer/tablet as needed
Maintain own advanced training and certifications e.g. A/C Section 609, welding, structural measuring, I-CAR, etc.
Participate in developing and updating program curriculum to include new technologies and repair techniques
Conduct timely skills assessments for all trainees at specified intervals and enter into tracking system
Graduate and/or promote students who have achieved all required skills or remove/drop students who fail to progress or lack the appropriate attitude and work ethic
Participate in scheduled remote team meetings to discuss student progress and program needs
Maintain training records for the purpose of reporting student progress to college affiliations and military requirements
Monitor and report weekly production/flag hours of the trainee team and increase production goals as appropriate
Shop / Hands-On
Deliver and manage all instructional and hands-on training in collision repair to participants in TAP
Direct and supervise daily activities of 3C; students simultaneously, prioritize tasks, and assign all jobs and learning assignments throughout each workday
Train students in high-quality repairs utilizing OEM and industry-approved guidelines and Calibers SOQ
Dispatch repair jobs to students according to skillset and supervise work quality and production for every repair to ensure low return rate
Instruct students to read repair estimates/worksheets and prepare accurate and complete supplements
Engage students daily as individuals and as a team; identify successes and achievements and recognize opportunities, address, and solve them to ensure all teammates feel equally valued and included
Maintain the TAP Hub production area by directing students to clean/organize as needed and report safety hazards or required repairs to the facility manager immediately
Maintain hub facilitys student toolkits by supervising daily inventories at close of business and assist with processing warranty claims or tool replacements
Demonstrate and maintain proper use of PPE and other safety equipment. Perform weekly inspections of personal and student PPE and repair or replace as needed.
Follow established program curriculum/skills assessment benchmarks to promote consistency throughout the program
Perform other related duties to ensure quality and timely completion of repair jobs and further student learning
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required
Must be at least 18 years of age
Must have a valid drivers license and be eligible for coverage under Calibers insurance policy (Not an excluded driver)
Comply with all safety requirements, respirator safety, and fitment/usage. Maintain compliance to pass required safety mask fit test
Must have at least 5 years of prior experience as a collision repair technician
Must have a documented history of performing high-quality repairs to above-industry standard using approved techniques and required corrosion protections
Must have a proven track record of high-efficiency production with a consistently low return rate
Must be able to perform repairs using Brazing/MIG welding, STRSW (spot) welding, stud welding, and panel bonding
Ability to replace weld-on panels such as radiator supports, outer door panels, rear body panels, quarter panels, etc.
Ability to use sheet metal and frame repair equipment and electronic multi-point measuring systems to restore vehicle structural dimensions, including how to read/explain damage and final measurement reports.
Understands how to obtain and follow OEM or other industry-approved repair procedures
Ability to work efficiently and meet deadlines for production repairs and program documentation and reporting
Must be detail-oriented and possess above-average organizational skills with an ability to multi-task
Ability to operate a computer for related activities e.g. researching repair procedures, documenting student progress, online learning, etc.
Ability to effectively train students in a patient, caring, positive, and upbeat manner. Be approachable
Ability to recognize student concerns or training difficulties and modify training techniques to accommodate them
Strong interpersonal and communications skills and the ability to work effectively with a wide range of personalities and collaborate as needed
Ability to meet outcomes with minimal or no direct daily supervision
Must have a commitment to excellence and create a positive training experience for each individual
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