Ukrainian Medical Case Manager (Multilingual), Counseling job vacancy in Lutheran Community Services Northwest (Portland, OR 97214)

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Company name : Lutheran Community Services Northwest
Location : Portland, OR 97214
Position : Ukrainian Medical Case Manager (Multilingual), Counseling

Description :
We are looking for a full-time Ukrainian Medical Case Manager, Counseling in Portland OR.
The ideal candidate will be mission-driven with
a desire to make a difference for people and communities served by LCS
Northwest.
The Role: Medical Case Manager will serve in MCS Counseling program to provide additional care management and coordination supports for mental health clients dealing with complex and significant health co-morbidities. Medical Case Manager supports Counseling clients to overcome their medical and mental health challenges while adjusting to a new environment and new culture. Position will work to create the appropriate connections and communications between available health and wellness resources with an eye towards ethnic and cultural consideration. Medical Case Manager will address and support service navigation within medical systems, as well as emotional and psychosocial needs in support of social determinants of health.

ESSENTIAL JOB FUNCTIONS/MAJOR JOB RESPONSIBILITIES:

Work together with referring Mental Health providers to prioritize counseling clients with
most acute and complex medical comorbidities for assessment and ongoing care coordination
support

Act as liaison for clients and families between and across medical care providers
Assist care team coordinate plans for treatment, and convey to clients.
Participate in care coordination between doctors, insurance companies, etc.: whoever is
involved in the care plan. Maintain communication with Counseling staff as requested and needed

Coordinate vaccine clinics with community partners by providing onsite and offsite support with
planning, scheduling, interpretation, check-in, second dose scheduling, & clinic flow.

Facilitate outreach and education to address vaccine hesitancy and/or access issues
Provide vaccine system navigation by helping community members navigate online
vaccine scheduling, arrange transportation as well as address other barriers.

Address insurance and care coverage concerns relating to ongoing services,
coordination of care, financial barriers.

Work with mental and physical care providers to connect clients to needed basic
resources impeding recovery, focusing on addressing social determinants of health barriers.
Included but not limited to: food insecurities, medical equipment, medication adherence,
communication tools, and traditional health requirements

Work with and across treatment teams for discharge planning and continuity of care to
ensure continued health access and continuity of care.

Monitor patients’ health changes and assist client in advocacy and communication with
questions and concerns to providers

Provide advocacy within multiple settings including educating clients to self-advocate
when appropriate.

Provide information and facilitate referral to a wide range of community services.
Engage with Counseling treatment team to address and coordinate concerns pertinent to
clients’ physical and emotional wellness

Participate in regular Counseling team staff meetings and trainings as available and
appropriate

Maintain continuing professional education and training foundations in health and mental
health topics

Administrative Responsibilities: Accurately document encounters in a timely manner in
electronic medical record. Report on specified medical and psychosocial outcomes.

QUALIFICATIONS: To perform this job successfully, an individual must be able to perform
each essential duty satisfactorily. The requirements listed below are representative of the
knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
Medical Background Experience working in a medical field, understanding of US health system
Cultural Awareness Knowledge of cultural barriers and sensitivities related to health
care access and cultural conceptions of illness/wellness. Awareness of gender and cultural
norms impacting health care provisions and access
Knowledge and Skills: Knowledge of case work methods & techniques; knowledge of
patient and family’s rights, medical terminology, and implications of the effect of illness, injury
and disability on patient’s family.

EDUCATION and/or EXPERIENCE:

This position requires bachelor’s degree in human services
A A minimum of 1 year of applicable clinical experience in one of the following areas: Community
Health, Case Management or Social Services

Licenses and Certifications (indicate required or preferred): *QMHA required, Peer Certification preferred.
Must have the ability to treat all office and client information with confidentiality.
Must be able to work in a multicultural setting.

BENEFITS: We offer a full benefits package with options for medical and dental insurance. Vacation includes up to 2 weeks in the first year, with an increase up to 3 weeks in the second year (based on hours worked). Up to 2 ½ weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 10 Paid Holidays plus 2 Floating Holidays each year. A 403(b) Retirement plan with a matching program after meeting eligibility requirements. Our Employee Assistance Program (EAP) is designed to help and support you with free and confidential counseling, financial, and support services. Mileage and expense reimbursement is also provided.
LUTHERAN COMMUNITY SERVICES NORTHWEST IS AN EQUAL OPPORTUNITY EMPLOYER AND COMMITTED TO CULTURAL COMPETENCY.

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